The 'Nasty Trolley' Paradox: Why Mobile Learning is More Than Just Apps

The Case of the ‘Nasty Trolley’ or How Mobile Learning and Tablets are Influencing Emotions and Affects and Shaping the Constitution of the Identity of Teachers and Students

2019-06-03
Paula Lameu
Summary
Problem
Method
Results
Takeaways
Abstract

This study investigates the socio-emotional impact of mobile learning (tablets) in post-secondary education using Assemblage Theory and Ethnography. It explores how the "Education ICT Assemblage"—comprising teachers, students, hardware (the 'Nasty Trolley'), and policy—shapes identity constitution and emotional flows in the classroom.

TL;DR

Mobile learning is often marketed as a liberating, "boundary-less" experience. However, Paula Lameu’s research reveals a hidden friction: the physical reality of the "Nasty Trolley"—the heavy, non-mobile charging case. While tablets successfully foster student autonomy and a "cosy" classroom atmosphere, they simultaneously create emotional "tensions" for teachers whose physical capacities are ignored by school procurement policies.

Context: Beyond the Screen

In the landscape of Educational Technology (EdTech), we often obsess over UI/UX and learning outcomes. Lameu shifts the focus toward Assemblage Theory. She views the classroom not as a room of people using tools, but as a "whole constructed from heterogeneous parts"—where a teacher’s red hair, a leather neck strap, a heavy iPad trolley, and British school architecture all collide to produce specific "affects."

The Core Friction: Motivation vs. Materiality

The paper introduces us to Miss Mills, a "lovely lady" in her 50s teaching history. Here, the researcher identifies a profound contradiction:

  • The Digital Success: Students used iPads to research Auschwitz, collaborating via Google Docs and even using the warmth of the tablets as "pillows"—a sign of a relaxed, student-centered "smooth space."
  • The Physical Failure: The "Nasty Trolley" (carrying 25 iPads) was too heavy for Miss Mills to move between buildings. Because the old school building lacked lifts or ramps, the "mobile" technology became a stationary burden, making the teacher feel "ashamed" and "incompetent."

The Teacher and the Trolley

Methodology: Affects and Subjectivation

Lameu uses two critical lenses to dissect the classroom:

  1. Emotions vs. Affects: Emotions are what an individual feels (e.g., Miss Mills feeling guilty). Affects are the "interstitial forces" between agents. For instance, the tablet's warmth and the teacher's soft voice created a collective "affective flow" of safety, even when discussing disturbing historical topics.
  2. Subjectivation: This is the process of "becoming a subject." In this class, the teacher became a "guide" rather than a "lecturer," and students became "autonomous researchers." However, the inability to move the trolley threatened Miss Mills' identity as a "21st-century teacher."

Key Findings: The Productive Force of ICT

The study highlights that ICT is not a neutral tool; it is a productive force:

  • Identity Shifting: ICT allowed the teacher to occasionally become a "student" (learning from the kids) and students to become "experts" (teaching others how to share files).
  • Collaborative Emergence: Interestingly, collaboration wasn't forced; it "emerged naturally" because the tablets provided a hub for social interactivity.
  • Infrastructure Blindness: The decision-making process for buying tablets often ignores the "physical limitations" of different staff members and antique school buildings.

Experimental Observation Summary (Note: This study is qualitative/ethnographic; findings are represented through behavioral observations of leg-crossing, whispering, and "sneaky smiles" during tablet use.)

Critical Insight: The Illusion of Mobility

The most striking takeaway is the critique of "Mobile Learning" (m-learning). Scholars often define m-learning as learning "without being tightly delimited to a physical location."

Lameu argues that mobility is an onto-epistemological trap. While the information was mobile, the human-tool assemblage was hindered by a heavy trolley and a flight of stairs. This suggests that for EdTech to be truly effective, "inclusive procurement" must consider the age, physical strength, and architectural environment of the educators, not just the bandwidth of the tablets.

Conclusion

The case of the 'Nasty Trolley' teaches us that technology in education is "multifarious" and "complex." It involves hardware and software, yes—but also policy, budget, and human emotions. Future research must look at "maker spaces" and "virtual reality" through this same lens: asking not just "what do students learn?" but "how does this technology make the human components feel about their place in the world?"

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Contents
The 'Nasty Trolley' Paradox: Why Mobile Learning is More Than Just Apps
1. TL;DR
2. Context: Beyond the Screen
3. The Core Friction: Motivation vs. Materiality
4. Methodology: Affects and Subjectivation
5. Key Findings: The Productive Force of ICT
6. Critical Insight: The Illusion of Mobility
7. Conclusion